FSI, healthcare’s leading CMMS, created for, and by, healthcare service professionals, announced the launch of FSI Inbox, a new mobile app built on top of its industry-leading application, CMS. Inbox offers a simplified mobile experience focused on helping technicians boost productivity related to work order completion.
Changing dynamics in the healthcare workforce requires a focus on building software tools that meet users within their requirements and drive efficiencies. The combination of an aging workforce and an influx of newer tech-savvy technicians mean that software tools need to accommodate both sets of users. In addition, these tools must help hospitals mitigate broader challenges like budget cuts and resource constraints by providing technology solutions that drive efficiency.
“Technicians seek a faster, easier way to complete their work orders,” said Chris Lang, VP, Product and Strategy, FSI. “FSI Inbox focuses on delivering an experience similar to checking one’s email – giving technicians an opportunity to get in and get out so they can focus their time on doing the work they need to get completed.”
FSI Inbox serves as a companion app to Tech, FSI’s mobile application that provides full-service access to FSI’s CMMS. Upon logging into FSI Inbox, users see an email-like interface which gives them an option to sort work orders in a way that supports how they manage their day. With minimal clicks, users can complete work orders, log time, and add any additional notes in seconds.
“Our customers often have less resources, which means they need to find opportunities to be more efficient,” said Shawn Hewitt, Senior Product Manager, FSI. “And in doing less with less, our application needs to meet them at a place where they can focus on the work – meaning, using software that has fewer clicks, less time training, and more time doing. That was our goal in building FSI Inbox.”
In the months leading up to the release of Inbox, the FSI team met with several current customers as part of an Early Adopter Program. The FSI Product team utilized feedback to develop the final product, ensuring an easy-to-use tool that checked the boxes for technicians in the field. "Inbox is FSI’s next step in simplifying the work order flow process for technicians, providing for faster data entry by the field technician while maintaining data integrity for leadership evaluation of KPI’s and benchmarking metrics,” said Paul Kitzmiller, Facilities System Analyst at Penn State Health.
“At the end of the day, it’s about much more than simplifying the interface – it’s about empowering technicians to focus on the work itself, not managing the software,” said Hewitt.
FSI Inbox is now available for free to all FSI customers on the Apple iOS and Android App stores. For more information, visit https://www.fsiservices.com.
Launched in 2002, FSI was created for, and by, healthcare service professionals and engineers, offering a purpose-built CMMS specifically for healthcare-managed operations. FSI’s 1,300 plus hospital segments rely on a full suite of services and software, using data to make smart decisions: including on-site data collection, barcoding, and CAD services.
FSI provides the best tools to promote safe and efficient hospital operations. With a computerized maintenance management software (CMMS) purpose-built for healthcare service professionals, we help empower efficient operations for healthcare systems. FSI manages over 46 million square ft. and surveys another 50 million sq. ft. every year to give our customers accurate, standardized data.
Experience the power of a comprehensive, intuitive and scalable CMMS to empower your employees and optimize your operations. All to help you create a more efficient, reliable environment for your patients, staff, and auditors. To learn more about FSI, please visit our website at www.fsiservices.com.