--- title: FSI Announces Certified ServiceNow Integration for Healthcare Service Professionals description: Integration Automates Work Order Creation via Incident and Case Modules image: https://www.fsiservices.com/hubfs/Blog%20Feature%20Images%20(1).jpg --- [![New-Logo-Dark](https://www.fsiservices.com/hubfs/New-Logo-Dark.svg "New-Logo-Dark") ](https://www.fsiservices.com) - Solutions ## Tools and support for your maintenance operations ### CMMS/EAM ![cms-white](https://www.fsiservices.com/hubfs/cms-white.svg "cms-white") ### [CMS](https://www.fsiservices.com/cms-core) ![cms-tech-white](https://www.fsiservices.com/hubfs/cms-tech-white.svg "cms-tech-white") ### [Tech](https://www.fsiservices.com/cms-tech) ![cms-view-white](https://www.fsiservices.com/hubfs/cms-view-white.svg "cms-view-white") ### [View](https://www.fsiservices.com/cms-view) ![Inbox Nav Icon](https://www.fsiservices.com/hubfs/Inbox%20Nav%20Icon.svg "Inbox Nav Icon") ### [Inbox](https://www.fsiservices.com/inbox) ## Compliance ![cms-ebinders-white](https://www.fsiservices.com/hubfs/cms-ebinders-white.png "cms-ebinders-white") ### [eBinders](https://www.fsiservices.com/cms-ebinders) ![cms-rounding-manager-white](https://www.fsiservices.com/hubfs/cms-rounding-manager-white.svg "cms-rounding-manager-white") ### [Rounding](https://www.fsiservices.com/cms-rounding) ## Reporting ![cms-analytics-white](https://www.fsiservices.com/hubfs/cms-analytics-white.svg "cms-analytics-white") ### [Analytics](https://www.fsiservices.com/cms-analytics) ![icon-cms-capital-planning](https://www.fsiservices.com/hubfs/icon-cms-capital-planning.png "icon-cms-capital-planning") ### [Capital Planning](https://www.fsiservices.com/capital-planning-solution) ## Space Management and Visualization ![cms-space-manager-white](https://www.fsiservices.com/hubfs/cms-space-manager-white.svg "cms-space-manager-white") ### [Space Manager](https://www.fsiservices.com/cms-space-manager) ![cms-vr360-white](https://www.fsiservices.com/hubfs/cms-vr360-white.svg "cms-vr360-white") ### [VR360](https://www.fsiservices.com/cms-vr360) ![cms-drawing-manager-white](https://www.fsiservices.com/hubfs/cms-drawing-manager-white.svg "cms-drawing-manager-white") ### [Drawing Manager](https://www.fsiservices.com/cms-drawing-manager) - [Services ](https://www.fsiservices.com/services) - Industries ## Designed with your industry in mind ![Group 15589](https://www.fsiservices.com/hubfs/Group%2015589.svg "Group 15589") ### [Healthcare Streamline compliance and maintenance with an intuitive, integrated CMMS purpose-built for healthcare.](https://www.fsiservices.com/healthcare-cmms) ## Other ![Group 15590](https://www.fsiservices.com/hubfs/Group%2015590.svg "Group 15590") ### [Education Optimize your operational management with integrated CMMS solutions and on-site services.](https://www.fsiservices.com/education-cmms) ![Group 15592](https://www.fsiservices.com/hubfs/Group%2015592.svg "Group 15592") ### [Industry Leverage on-site services and an integrated CMMS for better manufacturing equipment management.](https://www.fsiservices.com/cmms-software-for-manufacturing) ![Group 15594](https://www.fsiservices.com/hubfs/Group%2015594.svg "Group 15594") ### [ISO Streamline your customer operations management with integrated CMMS solutions and on-site services.](https://www.fsiservices.com/independent-service-organization-cmms) ![Group 15591](https://www.fsiservices.com/hubfs/Group%2015591.svg "Group 15591") ### [Public Sector Use of on-site services and CMMS solutions to promote smoother government operations.](https://www.fsiservices.com/public-sector-cmms) - [Partnerships and Integrations ](https://www.fsiservices.com/partners-and-integrations) - Resources ## Get to know FSI ![Group 15589](https://www.fsiservices.com/hubfs/Group%2015589.svg "Group 15589") ### [Blog Stay up-to-date on all things maintenance operations management. 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For today’s hospitals and healthcare facilities, finding ways to cut costs and increase efficiency continue to be a key area of focus, while needing to adhere to more complex compliance requirements. Within facilities and clinical asset management, key integrations with broadly utilized tools like ServiceNow can help improve knowledge sharing and drive faster response times – leading to better service to internal and external customers. “*The healthcare market continues to focus on digital transformation and interoperability – on having systems that speak to each other to share data that leads to more efficient work,*” said Chris Lang, VP, Product and Strategy, FSI. *“We’ve heard from our customers a ServiceNow integration with our platform would eliminate duplicative work while giving visibility into what’s happening at the asset level.” * ServiceNow helps organizations automate various management workflows across departments. This new integration builds a seamless sharing of data with FSI, which provides the leading CMMS platform designed for hospitals and healthcare facilities. When a user submits an issue via the incident or case module in ServiceNow, the data pushes to FSI’s CMMS. It automatically triggers a work order – and the system can assign and route it to the technician as soon as it comes in. With the ability to leverage other workflow automation technology, it helps users to focus time on what matters most. “*Advancing healthcare asset and facility management rests on the ability to automate manual tasks, to give lift to teams to focus on more strategic outputs*,” said Lang. “*From seamless integrations with companies like ServiceNow to integrated automations, our customers can rely on our platform to deliver the tools necessary to do what they need to do, more efficiently and at a lower cos*t.” The ServiceNow and FSI integration is currently available to all customers using both platforms. For more information, visit [http://www.fsiservices.com](https://www.fsiservices.com). [News](https://www.fsiservices.com/blog/tag/news) ## Similar posts Employee Spotlight ### [Meet Ed Korshlak, Manager of CAD Services](https://www.fsiservices.com/blog/meet-ed-korshlak) Read our latest employee spotlight to discover how FSI's CAD services team brings a hospital’s most important asset to life. Claire McDonald May 24, 2023 Data Management ### [How FSI Puts Data Security and Privacy First](https://www.fsiservices.com/blog/how-fsi-puts-data-security-and-privacy-first) In this conversation with Derek Smith, Director of Technology, find out why and how FSI maintains the highest standards of cybersecurity and data... 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