Discover the top 5 reasons hospitals are upgrading from their current CMMS to FSI.
Investing in a CMMS is a significant undertaking often requiring extensive requirements gathering, executive alignment, budget approval, and months of configuration and training. That’s why it’s frustrating when a system designed to streamline operations ends up creating additional complexity. Does this sound familiar?
Maybe your team has been using the same CMMS for years—and the signs of strain are beginning to show. A clunky interface slows users down. Reports lack the insights leadership needs. Mobile access is limited. And integrations with tools like RFID, RTLS, or compliance systems don’t function as seamlessly as promised.
At that point, exploring a new solution may feel overwhelming, especially after a significant rollout and internal investment. But you’re not alone.
Healthcare Facilities and HTM leaders often turn to FSI, a leading healthcare CMMS provider, with questions about transitioning from a competitor’s system. Their top concerns usually center on preserving data integrity during migration and understanding how the implementation process will unfold. The good news: we have proven success stories and migration metrics that show updating your CMMS doesn't need to be a challenge.
If you’re on the fence about changing systems and re-onboarding teams, we’ve compiled the top five reasons that prompt healthcare facilities and HTM leaders to transition to a CMMS that meets their needs.
Some teams come to FSI after realizing their current CMMS wasn’t built with them in mind—it was built for IT. They’re stuck waiting on developers to create basic rules for task assignments, alerts, or escalations. Nothing can be updated quickly in the UI, and every small change becomes a ticket or a paid service engagement.
With FSI, workflow automations are built into the platform—no development required. Admins can set rules in minutes using Flow, our visual logic tool.
Common use cases include auto-assigning work by asset type or location, triggering alerts for overdue PMs, enforcing required fields, or updating status paths. No code. No delays. Just control where it belongs: with your team.
A recurring challenge we see is the lack of integrated tools for logging and resolving Environment of Care (EoC) deficiencies. Findings are often recorded in spreadsheets, then manually re-entered into the CMMS to generate corrective work orders. Closure status often lives in a separate system or in individual email threads—making it difficult to ensure issues are resolved on time, putting teams at risk of non-compliance and jeopardizing patient safety.
With FSI’s CMS Rounding Manager, deficiencies can be logged during rounding and automatically converted into work orders—no extra data entry, no third-party tools. Dashboards provide real-time visibility into open, overdue, and resolved items—helping teams stay aligned and accountable.
Many hospitals find their current CMMS lacks the compliance management tools needed for day-to-day visibility and audit readiness. PM completion rates, asset histories, and risk classifications aren’t readily accessible—so when survey time comes, teams are forced to pull data manually, build custom reports, or rely on disconnected systems to prepare all inspection-related documentation. Some facilities and HTM teams attempt to bridge the gap with external tracking tools, but that creates extra work and increases the risk of missed requirements.
With FSI, compliance features are built directly into the platform – we understand that streamlined reporting and accurate documentation is crucial for a successful JC (Joint Commission) survey. Dashboards display real-time PM performance, risk statuses, and survey readiness.
And with eBinders, FSI’s industry-leading compliance solution, documentation like policies, procedures, and maintenance records is centralized—so teams are always audit-ready.
A common frustration for hospitals is navigating two different interfaces within their CMMS—an outdated UI for certain tasks and a “new” one for others—slowing teams down and complicating training. Limited browser compatibility adds to the friction, with some systems only running in specific browsers or compatibility modes that burden IT. Mobile access is often an afterthought, with apps that are slow, glitchy, or missing entirely—forcing staff to take notes in the field and re-enter information later.
“The biggest obstacle that we ran into was a lack of mobile support … we were one software update away from it not working at all.”
— Michael Bilodeau, Arkansas Children’s Hospital
With FSI, teams work in one consistent interface across web and mobile—no “classic vs. new” screens to juggle. The platform supports modern browsers (Chrome, Microsoft Edge, Firefox, and Safari) without compatibility modes, so IT isn’t locked to a single setup. Seamless mobile solutions, Tech and Inbox, keep teams connected wherever they are throughout the facility. The streamlined Inbox mobile app brings quick work order closeout to the point of service, and the comprehensive Tech solution delivers full-featured CMMS functionality anywhere in the field, online or offline. With real-time data syncing and access to asset documentation, teams increase wrench time and decrease screen time—all while maintaining a more accurate database.
Some teams come to FSI after investing months, sometimes over a year—trying to roll out their CMMS, facing roadblocks at every turn. Timelines with outsourced implementation teams shift, scopes creep, and integrations with other essential tools either take extra budget or never fully materialize. Even after go-live, getting support is slow, and teams can feel stranded, often requiring organizations to hire dedicated in-house support staff.
At FSI, we take a partnership-first approach, drawing on decades working with healthcare service professionals to ensure customers are set up for success. Our implementations are run by in-house experts—with clear timelines and defined scopes based on your needs from day one. After go-live, customers can rely on dedicated support teams and in-app training , with resources for every experience level. We also take pride in our two free community platforms: our annual User Conference and The Neighborhood – both great opportunities for users to connect with other HTM and Facilities professionals sharing the same experiences. The goal: long-term success, not just a one-time setup.
When you start to see the benefits that a healthcare-specific CMMS can bring, the migration doesn’t seem as daunting. You’re not alone; hospitals before you like The Arkansas Children’s have already switched to FSI. We’re here to help.
If you’d like to speak to a sales rep to learn more about how to start planning your migration, get in touch here.
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